Buffet Department Leader

3 weeks ago

Skegness, Lincolnshire, United Kingdom Butlins Full time

About the Role

We're seeking a passionate leader to join our team at Butlin's Skegness Resort. As a Venue Manager, you'll play a vital role in delivering exceptional dining experiences to our guests. You'll be part of a dynamic team responsible for providing an Altogether More Entertaining and Fun Break. This role involves split shifts with our breakfast and evening dining times. You should enjoy developing people and be passionate about delivering exceptional experiences to guests by nurturing, training, and coaching the team in a fun-filled environment. You'll drive standards and lead the team to excellence, incorporating all brand standards and Butlin's way of working. Reporting to the Senior Manager, you'll enjoy the buzz of a busy environment and drive your team to maintain high levels of hygiene and cleanliness. You'll have the ability to drive consistent brand standards while being guest-obsessed and operating efficiently in everything you do. The role also involves analysing KPIs and stock control systems to maximise gross profit margins and adhering to food safety and health & safety policies. You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests. You should be an advocate for your team's fulfilment at work, ensuring that you're having regular 's and PDP discussions to support their development and career with Butlin's. As with all roles at Butlin's, no day will be the same, and you'll need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

About You

We're looking for an individual with prior experience in hospitality, such as a busy restaurant, bar, or retail environment, where a balance of speed and quality is important. You should be passionate about leading and developing a team and supporting people through regular 's and coaching. Delivering an amazing experience to our guests is the most important part of this role, so you should be passionate about every interaction and seek opportunities to improve this wherever possible.

About Butlin's

We're all about fun, excitement, and adventure by the bucketload. For over 80 years, we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In, and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin's.

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