Front of House Ambassador

4 days ago

Godalming, Surrey, United Kingdom Birchgrove Full time
About the Role

We are seeking a compassionate and enthusiastic individual to join our team as a Front of House representative. As the first point of contact, you will ensure a warm and welcoming environment for our residents and visitors while supporting administrative functions, event coordination, and daily operations.

Key Responsibilities
  • Support our residents in their day-to-day activities
  • Assist with activities and events
  • Answer telephone enquiries internally and externally, ensuring that queries are dealt with in a professional and efficient manner
  • Collaborate effectively with residents, their families, and other staff members to ensure the highest level of service and support
  • Provide support to residents, their guests, and visitors
  • Deliver a food and beverage service at a high standard in the restaurant
  • Hot drinks and bar drinks served as required throughout the day
  • Cleaning of communal areas
  • Greeting visitors at reception
  • Provide outstanding customer service to residents
  • Undertake any activities that fall under the Health & Safety policies and procedures
Why Work for Us
  • Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth, investing in our employees' career progression
  • Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact
  • Competitive compensation and benefits
  • Complimentary lunch cooked by our professional chefs
  • Health Care Cash Back scheme
  • Electric Car Scheme
  • We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued
  • Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation

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