Laboratory Operations Manager

2 weeks ago


Ware, Hertfordshire, United Kingdom SRG Full time
Job Description

SRG is seeking a Laboratory Support Supervisor to join our team. The successful candidate will be responsible for leading the lab support team and providing core functions essential for the operational performance of the GMP QC laboratory.

Key Responsibilities:

  • Plan and assign lab support activities, reporting progress and performance to client stakeholders and SRG management.
  • Act as a primary point of contact between client lab leaders and the SRG Lab Support team.
  • Work with client scientists and SRG managers to identify and develop new support areas and activities.
  • Deliver training to other members of the SRG team, following established training procedures.
  • Lead Continuous Improvement activities to improve lab processes, coaching other SRG team members to implement CI and best practices.
  • Act as process owner/SME for lab support work in external and internal audits.
  • Support the onboarding of team members, providing guidance on training requirements, IT system access, and GMP ways of working.
  • Ensure the entire SRG Lab Support team is always compliant with client policies and GMP requirements.

Candidate Requirements:

  • Degree-level qualification in an appropriate scientific discipline (e.g. Life Sciences, Biochemistry, Chemistry) or equivalent experience.
  • Track record of supervising or coordinating lab-based scientific activities.
  • Experience of working to work instructions and SOPs/Risk Assessments.
  • Customer service focus, with ability to balance competing priorities.
  • Good planning and organisational skills with excellent attention to detail.
  • Developed IT skills including proficiency in Microsoft Office, LIMS, SAP, etc.
  • Excellent communication skills.


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