Experienced Florists Wanted to Enhance Customer Experience

1 week ago

London, Greater London, United Kingdom New Covent Garden Market Full time

We are seeking skilled florists to become part of our hotel contracts team, providing exceptional customer service and ensuring a high level of quality in our flower arrangements.

Main Responsibilities:

  • Greeting and Assisting Guests: Provide a warm welcome and assist hotel guests and walk-in customers to ensure they receive the highest level of service.
  • Flower Arrangement and Preparation: Prepare and create stunning flower arrangements, hand-tied bouquets, and other decorative items for our hotel clients.
  • Event Installations: Collaborate with the floral team to design and install event installations that exceed client expectations.
  • Shop Maintenance: Ensure the shop area is clean, tidy, and well-presented at all times, maintaining a professional atmosphere.
  • Customer Payments: Accurately handle customer payments using our point-of-sale system.
  • Stock Management: Conduct regular checks to ensure adequate quality and levels of flowers, vases, and accessories are maintained.
  • Additional Duties: Assist with other tasks as required, supporting the team to deliver exceptional results.

Requirements:

You will be a reliable, organised individual with a minimum of one year's floristry and shop experience. As a skilled florist, you will be well-presented, have excellent communication skills, and be able to work effectively in a team.

Key Skills:

  • Teamwork: Ability to build strong relationships with colleagues and customers.
  • Availability: Willingness to work during peak periods, including Valentine's Day, Mother's Day, and Christmas.
  • Physical Requirements: Ability to stand for long periods and undertake some manual lifting.

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