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Sneaker Sales Expert

2 months ago


Manchester, United Kingdom Foot Locker Full time
About Us

At Foot Locker, we're passionate about delivering an exceptional customer experience. Our stores are a hub for sneaker enthusiasts, and our team members are the driving force behind this passion.

Salary and Benefits

We offer a competitive salary range of £6.17 - £12.92 per hour, ensuring you're fairly compensated for your hard work. Additionally, you'll enjoy 28 days of holiday leave plus an extra day each year for the first five years, along with an associate discount of up to 50% on products. You'll also have access to exclusive benefits like the Hapi App, Employee Assistance Program, Company Sick Pay scheme, Head Office Internships, and more

Job Description
  • Ensuring high levels of customer satisfaction by being knowledgeable about all products offered and working closely with colleagues to provide excellent sales service.
  • Delivering sales, outstanding customer experience, and operational expectations while maintaining personal and productivity goals.
  • Building relationships with customers by asking open-ended questions to understand their needs and providing expert advice on products and trends.
Requirements
  • A minimum of 0-3 years' retail experience, with a passion for athletic footwear and apparel.
  • Confidence in engaging with customers to deliver an elevated shopping experience.
  • Motivation to achieve great results through enthusiasm and a love for interacting with customers and products.
  • The ability to work independently without supervision and be flexible with availability, including evenings, weekends, and holidays.
Why Join Us?

As a CX Team Member at Foot Locker, you'll be part of a dynamic team that shares your passion for sneakers and customer service. With opportunities for growth and development, you'll be empowered to take ownership of your role and make a real impact on our customers' experiences.