Customer Experience Manager

6 days ago


Croydon, Greater London, United Kingdom Dunelm Full time

About the Role

We're seeking an experienced Store Coach to join our team in South London. As a Store Coach, you'll be responsible for driving store operations, ensuring exceptional customer experiences, and developing your team.

This is a fantastic opportunity to grow your career in retail, working with a dynamic and supportive team. If you're passionate about customer service, leadership, and team management, we'd love to hear from you.

Key details:

  • Estimated salary: £55,000
  • Location: South London Area

Your Skills and Qualifications

To succeed in this role, you'll need:

  • A strong track record in retail operations, customer service, or team management.
  • Excellent leadership and communication skills.
  • The ability to work independently and as part of a team.

Our Values

We're committed to creating a positive and inclusive work environment, where our colleagues feel valued and supported. As a Store Coach, you'll be expected to embody our values, which include:

  • Passion for delivering exceptional customer experiences.
  • Commitment to teamwork and collaboration.
  • Respect for colleagues and customers alike.
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