IT Service Delivery Director

2 months ago


City of London, United Kingdom DTG Global Ltd Full time

Job Title: IT Service Delivery Director

Job Summary:

We are seeking an experienced IT Service Delivery Director to join our team at DTG Global Ltd. As a key member of our organization, you will be responsible for managing the transition of IT services to a 3rd party supplier.

Key Responsibilities:

  • Manage and oversee the day-to-day IT service delivery for the business, ensuring smooth coordination between internal teams and 3rd party suppliers.
  • Ensure that IT services are delivered effectively and that service level agreements (SLAs) are consistently met or exceeded.
  • Lead the integration of IT services and develop service improvement plans to enhance overall performance.
  • Regularly monitor and report on service performance metrics, identifying areas for continuous improvement.
  • Play a key role in the development and upskilling of internal team members, fostering a culture of excellence.

About Us:

DTG Global Ltd is a leading blue-chip organization embarking on a significant transformation of its systems and processes to support continued business growth. This is a unique opportunity to make a substantial impact on the service delivery of our IT function.

What We Offer:

As an IT Service Delivery Director at DTG Global Ltd, you will have the opportunity to work with a talented team and contribute to the success of our organization. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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