IT Service Delivery Director

21 hours ago


City of London, United Kingdom DTG Global Ltd Full time

At DTG Global Ltd, we are seeking a seasoned IT Service Delivery Director to drive business growth through effective service delivery management. With a strong background in IT service management and leadership, this role will oversee the entire service delivery process, ensuring seamless transitions, exceptional service levels, and efficient integration of IT services.

About the Role

This is a challenging and rewarding opportunity for an experienced professional to lead our IT service delivery team. Key responsibilities include:

  • Developing and implementing strategies to improve service quality, reduce costs, and increase efficiency
  • Overseeing service delivery operations, including service level agreements, change management, and incident resolution
  • Maintaining positive relationships with internal stakeholders and external suppliers
  • Leading a high-performing team, providing coaching, mentoring, and development opportunities

We offer a competitive salary package that reflects your skills and experience, estimated at $120,000 - $150,000 per year, depending on qualifications and location.

In addition to a comprehensive salary package, you can expect:

  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A collaborative and diverse team culture

If you are a results-driven IT professional with a passion for delivering exceptional service, please submit your application.



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