Evening Hospitality Supervisor
3 days ago
The Hotel Night Operations Manager is accountable for ensuring the smooth operation of the hotel during the evening shift. This includes:
- Safeguarding guests and staff
- Providing exceptional customer service and satisfaction
- Managing guest complaints and concerns
- Maintaining the hotel's premises and grounds
- Processing reservations, bookings, and inquiries
- Recording guest information and incidents
- Staying up-to-date with health and safety regulations
- Participating in crisis and fire response teams
- Collaborating with other departments
Expected Salary:
[€45,000 - €55,000](#salary)
Qualifications:
- Leadership and communication skills
- Experience in a similar role or as an Assistant looking for further development
- Familiarity with Opera or similar front desk operating system and GDS
- Ability to work flexible shift patterns, including weekends and weekdays
- Able to adapt to new ideas and approaches
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