Restaurant Operations Director

2 weeks ago


Rayleigh, Essex, United Kingdom Lounge Full time

Company Overview

Lounges is a fast-growing restaurant group in the UK, known for its unique and welcoming atmosphere. As a General Manager at Lounge, you will be responsible for leading your team to deliver exceptional customer experiences and driving business growth.

Salary

We offer an estimated salary of £60,000 per year, depending on experience, plus overtime pay, staff food, and other benefits.

Job Description

As a General Manager at Lounge, you will be responsible for overseeing all aspects of restaurant operations, including front-of-house and back-of-house management. You will lead a team of experienced professionals to deliver 14 great shifts, ensuring every customer leaves happy. Your standards will be high, but how you achieve them will be unique to you.

Required Skills and Qualifications

We are looking for an experienced General Manager with a background in restaurants, bars, cafés, or coffee shops. You will have experience managing through clear KPIs, making decisions considering labour, stock, food safety requirements, customer sentiment, and brand standards. Ideal candidates will also have experience delivering successful training and recruitment for front-of-house teams and some knowledge of kitchen operations.

Benefits

Lounge offers a comprehensive package of benefits, including:

  • Overtime pay for every hour worked over contracted hours
  • Staff food on every shift
  • 50% off staff discount to enjoy outside working hours from day one
  • Paid breaks
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Enhanced maternity and paternity pay after 2 years service
  • The most talked-about staff party in hospitality - Loungefest
  • Competitions and incentives (like jetting off on an all-expenses-paid trip with one of our suppliers)
  • Company pension scheme
  • Long service awards
  • Power over your pay with Wagestream
  • Emotional and practical support via the Licenced Trade Charity
  • Achievable bonuses
  • Tips shared equally across the team, based on hours worked
  • Christmas and Boxing Day off

Others

This is an exciting opportunity to join a dynamic and growing team, where you can make a real difference and advance your career.



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