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Clinical Care Specialist

2 months ago


Taunton, Somerset, United Kingdom Healthnet Homecare Full time

HealthNet Homecare provides high-quality homecare services for patients, from medical deliveries to nursing support in the comfort of their own homes.

We are seeking a Clinical Homecare Nurse to join our team, dedicated to delivering professional services to our clients, patients, and healthcare providers.

Our Vision
Our nurse team is comprised of specifically trained homecare professionals who support both straightforward and complex end-to-end therapies in a patient-focused and quality-driven manner.

Our Services
We work closely with the NHS and pharmaceutical companies to provide services such as medication delivery, nursing services, and patient support programs that allow patients to receive treatment in their own homes, with the correct support and to the same standards as in a hospital or clinical environment.

Main Responsibilities
To be part of an innovative and inspirational team with a passion for enhancing patient care, committed to delivering safe and high-quality nursing services to patients in the home, ensuring compliance with all relevant regulations and professional standards.

  • Provide excellent standards of patient care on behalf of the client and associated healthcare professionals in the UK.
  • Administer therapies to patients in accordance with service-specific protocols, including subcutaneous, intra-muscular, or intravenous routes.
  • Participate in telephone calls, virtual calls, and community visits, as part of Patient Support Programs.
  • Participate in Clinical Governance activities, including clinical supervision.
  • Assist in providing a seamless service between hospital and home, driving treatment adherence and compliance, and enhancing Quality of Life for the patient.
  • Accurately record all patient care-related activities, in accordance with HealthNet SOPs, work instructions, professional, and regulatory guidelines.
  • Participate in setting and maintaining standards of professional competence and current nursing practices, working within The NMC code.
  • Maintain professional profiles, including Continuing Professional Development, sharing knowledge with the team to improve or enhance patient care, and ensuring best practice.
  • Establish and deliver a high standard of service for all customers and service users.
  • Ensure that all relevant patient information is recorded, reported, and acted upon, as necessary, communicating changes to the Consultant/GP and other team members.
  • Maintain medical and ancillary supplies and ensure medical equipment is in good working order.
  • Ensure a safe workplace for staff, patients, and visitors.
  • Promote a positive staff morale and performance environment.
  • Assist with the induction of newly appointed staff, as requested.
  • Support the development of customer relationships with clients.
  • Assist the Commercial Team and other team members in support of patient care programs and customer interactions, as required.
  • Maintain adequate stock of required nursing kit resources for patient visits, ensuring stock is in date and correct items are available.
  • Assist in the implementation of new business opportunities safely and effectively.

Clinical Services Responsibilities (if applicable)
Support NHS clinics to enhance their offering to patients by providing additional resources to undertake various activities, enabling a seamless transition to Homecare services.

  • Attend the clinic on a regular basis, as agreed with the individual NHS Trust.
  • Assist clinic staff in introducing patients to the concept of Homecare.
  • Provide patient information to commence the process of Homecare provision.
  • Administer medication, as required.
  • Commence the training of the patient or carer to self-administer medication.
  • Ensure all documentation is recorded, as per each individual patient encounter.
  • Assist and complete any additional administrative tasks, as required by the clinic.