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Digital Engagement Specialist
2 months ago
We are seeking a highly skilled Digital Engagement Specialist to join our team at Northern Powergrid. As a key member of our team, you will play a crucial role in helping us power the careers of our customers and stakeholders.
Key Responsibilities- Manage delivery of a wide range of engagement activities, including conferences, focus groups, surveys, and roundtables.
- Work closely with internal colleagues to ensure the business is actively responding to stakeholder insights and intelligence.
- Develop and maintain our digital spaces to share information and support stakeholder learning, as well as promoting our engagement opportunities.
- Support the implementation of our AI triangulation tool for reporting.
- Provide professional advice to colleagues on developing engagement approaches for key projects or bespoke pieces of work.
- Established stakeholder management expertise, including stakeholder mapping, audience segmentation, and positive relationship building.
- Demonstrable experience developing and delivering a range of stakeholder engagement opportunities across both face-to-face and digital spaces, ideally in large-scale complex industries.
- Excellent programme management and tactical engagement planning skills.
- Digital expertise and creative approaches to ensuring we are maximizing opportunities to support stakeholders through digital content.
- Experience developing content for web publication and active management of web spaces.
- A minimum GCSE or equivalent in English Language and Maths.
- Excellent digital skills, including use of Microsoft applications, such as Excel and PowerPoint.
- Experience working closely with professional and executive-level staff and external stakeholders.
- Web publication and web management experience.
- Digital engagement experience.
- Experience in project or programme management.
- A competitive salary between £30,000 - £40,000.
- Enrolment into our pension scheme.
- 25 days holiday plus bank holidays.
- Agile working, including flexible working hours.
- 10% Performance-Related Annual Bonus.
