Retail Store Manager

3 weeks ago


Burgess Hill, West Sussex, United Kingdom Cancer Research UK Full time

About the Role

Cancer Research UK is seeking a talented Store Manager to join our trading team. As an ambassador for our organization, you will be responsible for motivating your team to maximize sales and fundraising targets.

Your shop will be a hub for our community to meet our people, understand our brand, and see the great work we do. You will be surrounded by dedicated individuals who share your passion for beating cancer.

Key Responsibilities

  • Guiding and inspiring a team of paid staff and volunteers, including recruitment, retention, and development.
  • Taking ownership of the commercial running of your store, including display and merchandising, stock management, and maintaining shop standards.
  • Leading by example and providing excellent customer and supporter service.
  • Maximizing profit through effective cost control and sales.
  • Creating relationships with your local community and Cancer Research UK colleagues.
  • Organizing and running creative fundraising events to achieve fundraising targets.
  • Maintaining compliance with health and safety, safeguarding, security, administration, and HR policies.

What We're Looking For

  • Experience of managing and inspiring a diverse team.
  • Comfort working within targets and motivating others to achieve those targets.
  • The ability to multi-task in a lively environment.
  • Working knowledge of what makes great customer service.
  • Commercial awareness.
  • Knowledge of high street fashion retail.
  • Adaptability in changing situations, including working effectively independently.
  • An awareness of the price, value, and worth of items.

What You'll Gain

As a member of our retail team, you will contribute to our progress and support our work to beat cancer. In return, you will be supported by a generous benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym membership, and more.

We operate an anonymized shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications, but we won't view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to assess you quickly, fairly, and objectively.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.



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