Senior Team Manager

2 weeks ago


Burgess Hill, West Sussex, United Kingdom Card Factory Full time

About the Role

We are seeking a motivated and experienced Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key role in driving the success of our stores and contributing to our mission of celebrating customers' life moments.

Key Responsibilities

  • Support the Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we do.
  • Lead the store team in the absence of the Store Manager, ensuring great standards and exceptional service are delivered every day.
  • Review store performance data and implement improvements to drive business growth.
  • Develop a positive and forward-thinking approach to leadership, inspiring your team to achieve their best.

About You

  • You will be passionate about celebrating customers' life moments and have a customer-centric approach to service.
  • You will have excellent leadership skills, with the ability to motivate and develop your team.
  • You will be commercially minded and able to analyze store performance data to inform business decisions.
  • You will be an engaging and enthusiastic team player, with a positive attitude and a commitment to excellence.

About Us

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We are committed to delivering exceptional customer service and creating a positive work environment for our colleagues.

Benefits

  • 25% Card Factory colleague discount in-store and online
  • Save As You Earn scheme
  • Financial Wellbeing Support
  • Seasonal incentive schemes
  • Retail Management Apprenticeship Programmes
  • Discounted gym memberships and mobile phone contracts
  • Discounts across 100's of UK retailers
  • Employee Assistance Programme

What We Offer

In return for your hard work and dedication, we offer a wide range of benefits to support your physical, mental, and financial well-being. We are committed to creating a positive and inclusive work environment, where you can grow and develop your career with us.


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