Customer Service Representative
4 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer service department, you will be responsible for providing exceptional customer service to our internal and external customers.
Key Responsibilities:- Respond to customer inquiries via phone, email, live chat, and in-person
- Resolve customer issues and concerns in a timely and professional manner
- Process orders, invoices, quotes, returns, and claims accurately and efficiently
- Provide product or service information and recommendations to customers
- Collaborate with team members to achieve customer satisfaction and resolve complex issues
- Previous customer service experience, preferably in an office environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficiency in Microsoft Office and CRM systems
- Strong team player with a positive attitude and flexible work style
- An excellent work-life balance with a flexible working culture
- A comprehensive benefits package, including employee assistance program, share match, pension scheme, and life assurance
- Opportunities for professional development and career growth
- A dynamic and supportive team environment
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.
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Customer Service Representative
2 hours ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeCustomer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our customer service department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to customer...
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Customer Service Representative
1 week ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer service department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to...
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Customer Service Representative
1 week ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer service department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to...
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Customer Service Representative
4 days ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer service department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to...
-
Customer Service Representative
4 days ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer service department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to...
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Customer Service Representative
1 week ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer service department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to...
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Customer Service Representative
1 week ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer service department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to...
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Customer Service Representative
1 hour ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer service department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to...
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Customer Service Representative
16 hours ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer service department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to...
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Customer Service Representative
17 hours ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer service department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to...
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Customer Service Representative
1 week ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeCustomer Service RepresentativeJoin our team at Taylor & Francis Group as a Customer Service Representative and play a vital role in delivering exceptional customer experiences. As a key member of our global department, you will be responsible for providing outstanding customer service to our internal and external customers.Key Responsibilities:Resolve...
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Customer Service Representative
1 week ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeCustomer Service RepresentativeJoin our team at Taylor & Francis Group as a Customer Service Representative and play a vital role in delivering exceptional customer experiences. As a key member of our global department, you will be responsible for providing outstanding customer service to our internal and external customers.Key Responsibilities:Resolve...
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Customer Service Representative
1 week ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer support department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Resolve customer queries and...
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Customer Service Representative
1 week ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer support department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Resolve customer queries and...
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Customer Service Representative
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Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer support department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to customer inquiries...
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Customer Service Representative
17 hours ago
Milton, Cambridgeshire, United Kingdom Taylor & Francis Group Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer support department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to customer inquiries...
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Customer Service Representative
2 weeks ago
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Customer Service Representative
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