Fleet Workshop Supervisor

Job Title: Fleet Workshop Supervisor

Job Summary:

We are seeking an experienced Fleet Workshop Supervisor to join our team at Sprint Recruitment Limited. As a key member of our operations team, you will be responsible for supervising and motivating a team of Commercial/HGV vehicle technicians to deliver outstanding service delivery to internal and external customers.

Key Responsibilities:

• Supervise and motivate a team of Commercial/HGV vehicle technicians to deliver outstanding service delivery to internal and external customers.
• Undertake periodic inspections, maintenance, repair, and testing on a diverse fleet of vehicles and plant, including heavy goods and light commercial vehicles, to DVSA standards.
• Demonstrate key strengths in people and workshop supervision, vehicle fault diagnostics, repairs, and effective servicing of our fleet.
• Assist in the day-to-day management of the area Fleet service, including customer and supplier liaison, and any other workshop arrangements and contracts.
• Responsible for the direct supervision and effective work allocation of the workforce on a day-to-day basis, ensuring a high level of quality workflow through the Fleet workshop.
• Carry out periodic quality checks to ensure the required standard is met.
• Undertake maintenance, MOT prep, and repairs of all vehicles and plant held or serviced by the company, in line with O Licence obligations, and ensure the accurate completion of records, both electronically and written.
• Proactively support management of the retail MOT bay (where applicable).
• Collaborate across the business, working closely with the operations team management and supervisors.
• Responsible, as a key holder, for the security, opening, and closing of the workshop, stores, and depot yard as required.
• Ability to work a shift system between the hours of 06:00 and 18:00 and to work outside of the normal working week to support the recycling and waste service, including working 'catch-up days' when required, and support the out-of-hours standby duties, on a rota basis as required.
• Provide written quotations/estimates for repair and maintenance of vehicles, plant, and machinery as necessary and subsequent invoicing and recharging of internal and external customers.
• Responsible for inspection, calibration, and the condition of all workshop equipment, ensuring fit for use.
• Deal with the application of our HR policies in relation to discipline, absence, grievance, etc.
• Responsible for working within our Health and Safety Policy and safe systems of work, and assist in maintaining the cleanliness and tidiness of the workshop areas.
• Undertake Risk Assessments, COSHH assessments, etc., as and when necessary, and ensure that staff comply with Health and Safety policy and legislation at all times, and attend Health and Safety meetings as and when requested.
• Deputise in the Workshop Manager's absence, when required, undertaking the supervision and training of technicians, apprentices, improvers, and work experience students.
• Undertake any other responsibilities or training that may be required by the Head of Fleet Operations, commensurate with the grading of the post.

Requirements:

• City and Guilds full craft certificate in Motor Vehicle Mechanics, or equivalent.
• Full valid, UK Driving Licence (or European equivalent).
• Experience of managing or supervising a team.
• Ability to work as part of a team and deal with customers, colleagues, and management in a courteous, helpful, and friendly manner.
• Ability to use initiative and work with minimum supervision.
• Good level of IT skills.
• Excellent verbal and written communication skills.
• Good organisational skills.
• Good interpersonal skills, able to build relationships and manage conflict.

Desirable Requirements:

• Experience in supervising, developing, and motivating a frontline workforce to deliver exceptional service delivery.
• Experience of working and carrying out inspections, servicing, and repairs on a mixed fleet of vehicles.
• The ability to work under pressure to a high degree of accuracy, multi-task, and use initiative to keep business performance on track.
• DVSA Approved Tester for Classes IV and V11 or fully meet the requirements to become an Approved Tester.
• Literate, including basic IT skills to use, interrogate, update, and retrieve data from the Fleet Management System and other forms of electronic equipment.
• Working knowledge of appropriate Health and Safety Legislation.
• Possession of own hand tools for work purposes.
• Physically fit to work under vehicles and move around the workshop.
• Experience of using electronic diagnostic equipment.
• Experience of investigating and writing vehicle safety reports.
• Knowledge of DVSA testable vehicle items and acceptable tolerances.
• Working knowledge of plant and machinery.
• LGV Category C licence entitlement.