Technical Support Specialist

4 days ago


Northampton, Northamptonshire, United Kingdom Reboot Recruit Full time £27,000
Helpdesk Support

Reboot Recruit is seeking a highly skilled and motivated Helpdesk Support professional to join our team in Northampton.

Job Summary:

  • Monitor clients' IT systems via monitoring software.
  • Previous experience in an IT helpdesk support role required.

Key Responsibilities:

  1. Provide technical support to clients via phone, email, or chat.
  2. Troubleshoot and resolve technical issues related to IT systems.
  3. Collaborate with the internal teams to ensure seamless service delivery.

Requirements:

  • Degree in Computer Science or related field (or equivalent work experience).
  • Excellent communication and problem-solving skills.
  • Familiarity with Microsoft 10, Microsoft Office 2019/2022, Microsoft Windows Server 2019/2022, and Microsoft Exchange Server 2019.
  • UK driving license.

Working Arrangements:

  • Hybrid working arrangement: 3 days in office, 2 days out of office.
  • Opportunities for growth and development within the company.

Benefits:

  • Competitive salary: £25,000 - £35,000 per annum.
  • Ongoing training and development opportunities.
  • Access to top-of-the-range technology and equipment.
  • Subsidized healthcare and medical benefits.
  • A minimum of 25-30 days' annual leave plus bank holidays.


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