Technical Support Specialist
4 days ago
Reboot Recruit is seeking a highly skilled and motivated Helpdesk Support professional to join our team in Northampton.
Job Summary:
- Monitor clients' IT systems via monitoring software.
- Previous experience in an IT helpdesk support role required.
Key Responsibilities:
- Provide technical support to clients via phone, email, or chat.
- Troubleshoot and resolve technical issues related to IT systems.
- Collaborate with the internal teams to ensure seamless service delivery.
Requirements:
- Degree in Computer Science or related field (or equivalent work experience).
- Excellent communication and problem-solving skills.
- Familiarity with Microsoft 10, Microsoft Office 2019/2022, Microsoft Windows Server 2019/2022, and Microsoft Exchange Server 2019.
- UK driving license.
Working Arrangements:
- Hybrid working arrangement: 3 days in office, 2 days out of office.
- Opportunities for growth and development within the company.
Benefits:
- Competitive salary: £25,000 - £35,000 per annum.
- Ongoing training and development opportunities.
- Access to top-of-the-range technology and equipment.
- Subsidized healthcare and medical benefits.
- A minimum of 25-30 days' annual leave plus bank holidays.
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