Hospitality Operations Manager

3 weeks ago


Nottingham, Nottingham, United Kingdom Sodexo Full time
Hospitality Operations Manager

We are seeking an experienced Hospitality Operations Manager to oversee our hospitality areas on match days at Nottingham Forest Football Club.

This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. As a Hospitality Operations Manager, you will be responsible for leading a team of retail stand staff, overseeing numerous small kiosk teams, and managing till operations.

The ideal candidate will have experience as a leader within a team and excellent customer service skills. You will be working closely with the kitchen team to ensure all food products are served in line with timings specified.

You will also be responsible for ensuring that both bar and floor staff are attentive to guests' needs, working in a timely manner to minimize any wait times. This includes welcoming guests, taking orders, and serving beverages to guests.

Above all, you must care about customer satisfaction and deliver the optimal client service experience. If you have experience within a hospitality, catering, or bar setting and are looking for a new challenge, we would love to hear from you.

Salary: £80 per hour

Flexible working - Matchday, evenings, and weekends.



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