Housing Service Coordinator Lead

4 hours ago


Gloucester, Gloucestershire, United Kingdom CV-Library Full time

CV-Library is currently seeking a highly motivated Housing Service Coordinator Lead to join our team in Kingswood. This temporary role offers a dynamic and challenging environment, with 37 hours of work per week from Monday to Friday, and the opportunity for hybrid working after training.

About the Position
  • You will be responsible for providing exceptional support and guidance to customers with housing-related needs, ensuring they receive timely and effective responses.
  • The post holder must work closely with colleagues to ensure seamless service delivery and maintain accurate records and data.

To succeed in this role, you should have relevant practical experience, strong communication skills, and the ability to work effectively under pressure. The estimated annual salary for this position is £26,000 - £31,000, depending on your qualifications and location.

Main Responsibilities:

  1. Develop and implement strategies to improve customer satisfaction and engagement.
  2. Maintain accurate records and data, adhering to established procedures and policies.
  3. Collaborate with colleagues to ensure seamless service delivery and continuous improvement.
  4. Provide exceptional support and guidance to customers with complex housing needs.


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