Head Chef and Service Manager

3 days ago


Dalkeith, United Kingdom Chartwells Full time

We are looking for a skilled Head Chef and Service Manager who is passionate about delivering exceptional food and outstanding customer service. As a key member of our team, you will oversee all catering and service operations at Chartwells, ensuring seamless execution and consistency across all locations.

About the Role

This is a full-time position contracted to 40 hours per week, with variable shifts. The ideal candidate will have a minimum of two years of experience in catering management, with a proven track record of successfully leading teams and implementing health and safety standards.

Responsibilities
  • Prepare delicious food to the highest standards, ensuring quality and presentation meet our high expectations.
  • Supervise culinary and catering teams, providing guidance and support to ensure excellent food and customer service delivery.
  • Communicate regularly with line managers to monitor KPIs and targets, identifying areas for improvement and implementing changes as needed.
  • Represent Compass Group UK&I and maintain a positive brand image, promoting our values and commitment to excellence.
  • Liaise between customers and culinary and service teams to ensure we continue to exceed expectations.
  • Support and train teams, leading from the front to help everyone excel in their role.
  • Implement and review Health & Safety standards, ensuring compliance across all catering and service teams.
About You

To be successful in this role, you will need:

  • A minimum of two years of experience in catering management, preferably in a similar role.
  • A Basic Food Hygiene certificate or equivalent.
  • Excellent communication and organisational skills, with the ability to work well under pressure.
  • An ambitious and motivated attitude, always looking to upskill and improve processes.
  • A passion for great-tasting food and exceptional customer service.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of £35,000 - £45,000 per annum, depending on experience.
  • Great perks and benefits, including access to training and development opportunities.
  • The chance to progress your career with the industry leader, Compass Group UK&I.
  • A supportive and inclusive work environment that values diversity and celebrates individuality.
About Us

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.


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