Customer Service Representative

3 weeks ago


WestonsuperMare, North Somerset, United Kingdom Buzz Bingo Full time
About the Role

We are seeking a highly skilled and enthusiastic Customer Assistant to join our team at Buzz Bingo in Weston-Super-Mare. As a Customer Assistant, you will be responsible for providing exceptional service to our customers, ensuring they have an outstanding experience every time they visit the club.

Key Responsibilities
  • Build strong relationships with customers and provide personalized service
  • Be flexible and adapt to changing situations, working across various areas of the club, including front of house, book sales, treasury, machines, the bar area, and kitchen
  • Support with other duties as requested by the line manager
  • Ensure a safe and enjoyable environment for all customers and colleagues
What We Offer
  • A 20-hour contract with a mix of evening, weekend, and late-night shifts
  • A competitive salary and benefits package, including access to our wellbeing app, Thrive, and a pension scheme
  • Opportunities for career development and growth within the company
  • A fun and supportive work environment
Requirements
  • Experience in delivering exceptional customer service in a face-to-face role, preferably in a hospitality, retail, or leisure environment
  • Outstanding communication skills and the ability to adapt to different situations
  • Basic numeracy skills and experience handling cash
  • A confident and proactive approach to ensuring customers follow company policies and standards
What's Next?

If you are a people person with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application, and we will be in touch to discuss the next steps.



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