Sales and Customer Service Team Member

15 hours ago


Tunbridge Wells, Kent, United Kingdom Screwfix Direct Ltd Full time

Screwfix Direct Ltd is committed to providing a positive and inclusive work environment. As a Sales and Customer Service Team Member, you'll be part of a dynamic team dedicated to delivering exceptional customer experiences.

The estimated salary for this role is £19,000 - £20,000 per annum, depending on location.

Your key responsibilities will include:

  • Welcoming customers, understanding their needs, and offering tailored solutions.
  • Working collaboratively with colleagues to achieve team goals and maintain a positive store atmosphere.
  • Providing excellent customer communication and resolving queries efficiently.
  • Maintaining accurate records and contributing to sales growth.

Some of the benefits of working with us include:

  • A competitive salary and opportunities for career advancement.
  • 28 days annual leave, increasing with length of service, up to 33 days.
  • An award-winning company pension scheme.
  • Life cover and discounted healthcare.
  • 20% discount with Screwfix and B&Q.

We operate from Monday to Friday (7am to 8pm), Saturday (7am to 6pm), and Sunday (9am to 4pm). We're an equal opportunities employer and welcome applications from all qualified individuals.


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