Deputy Boutique Manager

2 weeks ago

London, Greater London, United Kingdom Richemont Full time

As a Deputy Boutique Manager at Richemont, you will play a key role in driving sales growth and delivering exceptional customer experiences in our luxury boutique. Your primary responsibility will be to co-monitor sales targets and KPIs, working closely with the Boutique Director to develop and implement quarterly action plans to achieve expected growth and reach targets.

Key Responsibilities:

  • Monitor and analyze sales data to identify trends and areas for improvement
  • Develop and implement strategies to drive sales growth and improve customer engagement
  • Collaborate with the Boutique Director to create and execute quarterly action plans
  • Provide regular reporting and insights to inform business decisions

Team Management and Development:

  • Support the Boutique Director in managing the team to optimize performance and profitability
  • Communicate and motivate the team around the company's vision and strategy
  • Develop and implement training programs to enhance team skills and knowledge
  • Conduct regular performance reviews and provide feedback to team members

Boutique Operations and Administration:

  • Ensure compliance with company policies and procedures
  • Monitor and maintain visual merchandising and displays to maintain brand image
  • Supervise the boutique back office and administration
  • Monitor and maintain the quality of the client database

Requirements:

  • Previous boutique management experience in luxury retail
  • Strong leadership and business acumen skills
  • Excellent communication and interpersonal skills
  • Ability to motivate and develop team members
  • Fluent English language skills

About Richemont:

Richemont is a global leader in the luxury goods industry, with a portfolio of prestigious brands. We value diversity, inclusivity, and creativity, and are committed to fostering a positive and supportive work environment.

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