Wind Energy Solutions Specialist
3 days ago
We are seeking a highly skilled and motivated Wind Energy Solutions Specialist to join our team at Vestas. This is an exciting opportunity for a customer-focused individual to work with a wide range of customers from large-scale complex Utility companies to independent developers and infrastructure investment funds.
About the Role
As a Wind Energy Solutions Specialist, you will be responsible for owning and developing the technical and operational relationship with customers. Your scope of work will include:
- Owning, coordinating, and resolving customer issues in a systematic way.
- Building and maintaining relationships with customer representatives.
- Providing first-line support to customers and being the prime interface between customers and technical support and engineering departments.
- Leading routine customer operational and technical calls and attending business reviews as required.
- Working together and communicating effectively with all departments to maintain a good level of interaction with the field and within the office.
- Actively seeking and identifying new aftermarket sales opportunities.
- Owning and delivering projects that improve the efficiency of the team, improve the business, and improve the customer experience.
This role requires strong problem-solving skills, enthusiasm, and ability to stay motivated in busy times. You should have high stakeholder management and customer service skills, excellent communication skills both written and oral, and be able to work well under pressure.
Requirements:- Bachelor's degree in Mechanical, Electrical, or Mechatronic Engineering.
- Previous experience in a customer-facing position, customer service, or technical support.
- Familiarity with wind turbines or rotating machinery, plant processes, or systems.
- Good knowledge of Microsoft Office package, Excel, PowerPoint, and SAP.
- Fluency in English.
We offer a competitive salary of £55,000 per annum, a dynamic and supportive work environment, and opportunities for growth and development. If you are a motivated and customer-focused individual looking for a challenging role, please submit your application.
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