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Customer Relationship Manager
2 months ago
We are seeking a highly skilled Customer Account Manager to join our team at Tyman UK & Ireland. As a key member of our sales team, you will be responsible for managing and nurturing relationships with existing clients to ensure their satisfaction, retention, and growth.
Main Responsibilities- Track and respond to customer enquiries in a timely manner.
- Interpret customer enquiries accurately and provide effective solutions.
- Manage projects through the delivery fulfilment process.
- Work closely with internal stakeholders to ensure accurate estimates and delivery timeframes.
- Provide coaching and mentoring support to the team.
- Proven experience in account management, client services, or customer relationship roles.
- Excellent communication and analytical skills.
- Ability to work collaboratively with internal teams.
- Strong problem-solving and decision-making skills.
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
Tyman UK & Ireland is a leading manufacturer of roof, ceiling, wall, and floor access products. We are committed to delivering high-quality solutions to our customers and providing a safe and healthy work environment for our employees.
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