Customer Service Representative Luxury Retail

3 days ago


London, Greater London, United Kingdom Fendi Italia Srl Full time
Fendi Italia Srl: A Prestigious Career Opportunity

We are seeking a highly skilled and experienced CUSTOMER SERVICE REPRESENTATIVE LUXURY RETAIL to join our team at Fendi Italia Srl.

Job Description:

In this role, you will be responsible for providing an exceptional customer experience, engaging in upselling, cross-selling, and multiple selling of all product categories. You will also monitor individual sales, achieve performance targets and KPIs set by the Department Manager/Store Manager, and provide customer feedback on products.

Main Responsibilities:

  • Engage customers in a personalized and professional manner, ensuring a seamless shopping experience.
  • Meet or exceed sales targets, while maintaining a high level of customer satisfaction.
  • Develop and maintain strong relationships with clients, identifying their needs and preferences.

Required Skills and Qualifications:

  • A minimum of 5 years' experience in the retail fashion industry, with at least 2 years in luxury sales.
  • Bachelor's degree or equivalent is preferred.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Able to work in a fast-paced environment, prioritizing tasks and meeting deadlines.

Estimated Salary: £35,000 - £50,000 per annum, depending on experience.

Location: London, UK



  • London, Greater London, United Kingdom Creed Full time

    Luxury Retail Brand Representative Job Description:We are recruiting for an experienced Luxury Retail Brand Representative to join our team at Creed counter in Brent Cross. As a Luxury Retail Brand Representative, you will be responsible for delivering exceptional customer service and driving sales through proactive engagement and effective storytelling of...


  • London, Greater London, United Kingdom Messika Full time

    About UsMessika is a prestigious High Jewelry brand seeking a Luxury Retail Representative to embody its spirit in our London, Harrods boutique. We offer a dynamic work environment where you can develop your skills and build lasting relationships with clients.Job DescriptionAs a Luxury Retail Representative, you will be responsible for delivering exceptional...


  • London, Greater London, United Kingdom Calzedonia Group Full time

    We are seeking a Customer Experience Representative to join our team at Calzedonia Group in London. As a representative of our brand, you will be responsible for providing an exceptional shopping experience for our customers, exceeding their expectations through personalized service and expert product knowledge.About the CompanyCalzedonia Group is a leading...


  • London, Greater London, United Kingdom Tom Dixon Studio Full time

    **About the Role:**We are looking for a talented Customer Service Representative Luxury Brand to join our team at Tom Dixon Studio. As a key member of our customer service department, you will be responsible for handling all ecommerce, retail, and direct-to-customer queries from first contact to final resolution.The successful candidate will have 1-2 years'...


  • London, Greater London, United Kingdom Mulberry Full time

    Job OverviewWe are seeking a highly skilled Luxury Customer Service Representative to join our team at Mulberry. As a representative of our brand, you will be responsible for delivering exceptional customer service and support across various platforms.


  • London, Greater London, United Kingdom Fendi Italia Srl Full time

    Job OverviewThis is a challenging opportunity to join the Fendi Italia Srl team as a Retail Luxury Sales Representative in London. As a Senior Client Advisor, you will be responsible for delivering an exceptional customer experience and driving sales growth.


  • London, Greater London, United Kingdom JOSEPH Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our team in London. As a Customer Service Representative, you will be responsible for providing exceptional customer service and resolving any customer complaints or issues.The ideal candidate will have previous experience working in a luxury retail environment, excellent communication...


  • London, Greater London, United Kingdom FENDI Full time

    Retail Luxury Customer Service ExpertWe are seeking a skilled Retail Luxury Customer Service Expert to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our luxury retail environment.About the RoleThe ideal candidate will have a minimum of 3 years' experience in...


  • London, Greater London, United Kingdom FENDI Full time

    We are seeking an experienced Luxury Customer Experience Representative to join our team at Fendi. In this role, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.About the Role:Deliver outstanding customer experiences through personalized service and product...


  • London, Greater London, United Kingdom ERES Full time

    Job Title: Luxury Brand RepresentativeEstimated Salary: $45,000 - $65,000 per annumJob Description:We are looking for a highly skilled Luxury Brand Representative to join our team in London.As a Luxury Brand Representative, you will be responsible for creating unique and memorable customer experiences, establishing long-term relationships, and driving sales...


  • London, Greater London, United Kingdom Fendi Italia Srl Full time

    Job Title:Customer Service Senior Administrator - Luxury RetailAbout the Role:We are seeking a highly skilled and experienced Customer Service Senior Administrator to join our team as a Fendi Ambassador. This role is perfect for individuals who have a passion for luxury retail and want to deliver exceptional customer experiences.The ideal candidate will have...

  • Luxury Retail Host

    3 days ago


    London, Greater London, United Kingdom 360 TALENT LONDON Full time

    Job DescriptionWe are seeking a skilled and charismatic Luxury Retail Host to join our team in Central London. As a key representative of our high-end fashion brand, you will be responsible for delivering exceptional customer service and creating memorable experiences for our discerning clients.The ideal candidate will possess excellent communication and...


  • London, Greater London, United Kingdom RETAIL JOBS UK LIMITED Full time

    **Job Title:** Luxury Beauty Retail ManagerWe are seeking a seasoned professional to lead our Flagship store in West London, specializing in luxury beauty products. The ideal candidate should have extensive experience in consultative retail environments and demonstrate exceptional customer-centric skills.Key Responsibilities:Oversee daily operations of the...


  • London, Greater London, United Kingdom HOUSE OF CREED Full time

    About the RoleWe are seeking a part-time Luxury Brand Representative to join our team at HOUSE OF CREED. The successful candidate will be responsible for upholding the prestige of our luxury brand and delivering exceptional customer experiences.Key Responsibilities:Fragrance Knowledge: Develop a deep understanding of our luxury fragrances, ingredients, and...


  • London, Greater London, United Kingdom Mekhann Full time

    About MekhannMekhann is a luxury retail brand renowned for its exquisite, naturally dyed silk textiles. Our products reflect a rich history and cultural significance of embroidery and ancient plant dyeing. We are seeking a dynamic Sales Assistant to represent our brand, embodying our values and providing exceptional customer service.


  • London, Greater London, United Kingdom Fashion & Retail Personnel Full time

    Job Overview:Fashion & Retail Personnel is a leading luxury retailer with a presence in central London. We are seeking an experienced Premium Sales Representative to join our team.Key Responsibilities:Act as a brand ambassador to promote the brand's values and products.Serve customers with exceptional service standards.Develop a loyal client base through...


  • London, Greater London, United Kingdom NEXT Retail Ltd. Full time

    Job OverviewAs a Customer Service Representative at NEXT Retail Ltd., you will be working in a fast-paced store environment. Your primary responsibility will be to provide excellent customer service by efficiently processing products for quick customer availability.The role involves maintaining operational areas of the store in clean, tidy, and organized...


  • London, Greater London, United Kingdom Williams Lea Full time

    About the PositionWe are seeking a highly skilled Luxury Customer Service Representative to join our team in London. As a key member of our client services team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesCustomer Service: Provide outstanding reception and...


  • London, Greater London, United Kingdom Creed Full time

    We are seeking a Luxury Brand Representative for Creed, a renowned perfume house dedicated to creating exceptional fragrances. This is a part-time role with a fixed-term contract, requiring 3 days (22.5 hours per week) of work.About the RoleAs a High-End Fragrance Specialist, you will be responsible for sharing knowledge and passion about our brand, driving...


  • London, Greater London, United Kingdom Retail Jobs UK Limited Full time

    We are seeking a talented Assistant Manager to join our luxury retail team in South West London.The ideal candidate will have extensive experience working within a consultative retail environment, driving excellent customer-centric service in a high-profile setting.Key responsibilities include managing sales teams, providing exceptional customer experiences,...