Claims Manager

2 weeks ago


Maidstone, Kent, United Kingdom Barker Munro Recruitment Ltd Full time
Claims Controller

Maidstone outskirts

£32,000 - £38,000

Barker Munro Recruitment Ltd is working exclusively with a long-established, highly successful business that employs over 700 staff within its organisation. We are seeking an experienced Commercial claims handler to deal with all the claims that arise within the company.

The company processes and submits its own Fleet, Goods in transit and EL/PL claims, directly to insurers not via the broker, so we are seeking an individual who has experience in a majority of these risks.

As the Claims Controller, you will be responsible for maintaining databases and spreadsheets covering the cost and frequency of fleet claims, fleet accident reports, goods in transit claims, and EL/PL claims, processing penalty charge notices/appeals and assisting in the preparation of the company's annual insurance renewal.

You will process and maintain records of damaged goods and maintain client records covering the company's terms and conditions of trading, all driver agencies, recovery of Drivers Negligence claims, and insurance driver requirements.

This is a superb role offering a rare chance to work in-house looking after all the claims for this highly successful and well-known business.

Key Responsibilities:

  • Maintain accurate and up-to-date records of claims and claims-related data
  • Process and manage claims from initial notification to resolution
  • Collaborate with internal stakeholders to ensure effective claims handling
  • Develop and implement processes to improve claims efficiency and reduce costs
  • Provide excellent customer service to clients and stakeholders

Requirements:

  • Proven experience in commercial claims handling
  • Strong knowledge of insurance claims processes and procedures
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Highly organized and able to prioritize tasks effectively


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