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Senior Property Manager

2 months ago

Sheffield, Sheffield, United Kingdom Blundells Full time
{"About the Role": "We are seeking a highly skilled Senior Property Manager to join our dynamic and motivated team at Blundells. As a Senior Property Manager, you will play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve.

Your day-to-day duties will include assisting the Manager to motivate the team, inspiring colleagues to support each other to achieve individual, team and company goals. You will also be responsible for monitoring the team's customer service Key Performance Indicators, supporting and advising Property Managers on maintenance works, end of tenancy deposits, safety certification and compliance.

In addition, you will have a small portfolio of properties to manage, including coordinating repairs and maintenance, organizing safety inspections, managing remedial works, liaising with landlords following regular property visits and assisting your customers with general tenancy queries.

We are looking for someone with excellent communication skills, both written and verbal, who is good at building and maintaining relationships with customers and stakeholders across the business. You should be effective in time management and managing expectations, naturally robust with a 'can-do' attitude and self-motivated - able to work independently whilst maintaining a role as part of our team.

In return, we offer a competitive salary and benefits package, including 23 days annual leave, plus bank holiday - increasing with longevity. Plus a day off on your birthday, pension scheme, perks at work - discounts on products and services inc electrical & travel, discounts on estate agency, mortgage, conveyancing and surveying services, access to Lifeworks 24hr, 7 days per week Employee Assistance Programme, Nuffield Health Screening - discounted medical assessment to provide an in-depth picture of your health, Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK and cycle to work scheme.", "Key Responsibilities": "

* Assist the Manager to motivate the team, inspiring colleagues to support each other to achieve individual, team and company goals.

* Monitor the team's customer service Key Performance Indicators.

* Support and advise Property Managers on maintenance works, end of tenancy deposits, safety certification and compliance.

* Coordinate repairs and maintenance, organize safety inspections, manage remedial works, liaise with landlords following regular property visits and assist your customers with general tenancy queries.

* Have a small portfolio of properties to manage.

* Use your lettings knowledge and experience to help your colleagues with daily queries and assist with more complex letting situations.

", "Requirements": "

* Experience in residential lettings is essential.

* Excellent communication skills - both written and verbal.

* Good at building and maintaining relationships with customers and stakeholders across the business.

* Effective in time management and managing expectations.

* Naturally robust with a 'can-do' attitude.

* Self-motivated - able to work independently whilst maintaining a role as part of our team.

", "Benefits": "

* Competitive salary and benefits package.

* 23 days annual leave, plus bank holiday - increasing with longevity. Plus a day off on your birthday.

* Pension scheme.

* Perks at work - discounts on products and services inc electrical & travel.

* Discounts on estate agency, mortgage, conveyancing and surveying services.

* Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.

* Nuffield Health Screening - discounted medical assessment to provide an in-depth picture of your health.

* Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.

* Cycle to work scheme.

"}