Resident Support Specialist
15 hours ago
About the Opportunity
We are seeking an experienced Resident Support Specialist to join our team. As a key member of our Housing Team, you will work closely with customers to provide support and guidance on tenancy-related matters.
About the Role
The Housing Officer role is a critical position that requires a high level of customer service skills and a strong understanding of Housing Law. You will need to have previous experience of working with vulnerable individuals and groups.
Key Responsibilities
- Provide support and guidance to customers on tenancy-related matters.
- Work with customers to identify and manage potential safeguarding issues.
- Develop and implement strategies to promote community cohesion and reduce anti-social behaviour.
- Collaborate with other agencies to deliver services that meet the needs of customers.
Requirements
- Degree in a relevant field or equivalent experience.
- Strong knowledge of Housing Law and legislation.
- Previous experience of working with vulnerable individuals and groups.
- Good communication and interpersonal skills.
Benefits
- Estimated salary: £32,000 - £37,000 per annum.
- 25 days annual leave plus bank holidays.
- Pension scheme with matched contributions up to 10%.
- Opportunities for career development.
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