Senior Salesforce Field Service Consultant

4 weeks ago


Leeds, Leeds, United Kingdom Alscient Full time

About the Role

We are seeking a highly skilled Salesforce Field Service Consultant to join our team at Alscient. As a Salesforce Field Service Consultant, you will be responsible for providing technical expertise and guidance to our clients on the implementation and configuration of Salesforce Field Service.

Key Responsibilities

  • Provide technical support and guidance to clients on the implementation and configuration of Salesforce Field Service.
  • Develop and maintain a deep understanding of Salesforce Field Service features and functionality.
  • Work closely with clients to understand their business needs and develop solutions that meet those needs.
  • Collaborate with internal teams to ensure seamless delivery of projects.
  • Stay up-to-date with the latest Salesforce Field Service developments and best practices.

Requirements

  • At least two years' experience as a Salesforce Field Service technical consultant.
  • Experience installing SFS managed package and configuration using guided setup.
  • A strong understanding of SFS scheduling, optimization configuration, out-of-box capabilities and configuration of scheduling policies, work rules & service objectives.
  • An understanding of SFS resource management, including contractors, timesheets, operating hours, shifts, primary and secondary territory setup, inventory management (return, request & track).
  • An understanding of Field Service mobile app capabilities, including offline architecture, capabilities and how to complement it with supporting architecture including Salesforce Mobile app and third-party mobile applications.
  • Worked with SFS architecture, work order, service appointment life cycle, bulk scheduling, dispatch, un-scheduling, preventive maintenance and configuration of dispatcher Gantt
  • The capability to integrate via API in and out of Salesforce.
  • Salesforce Field Service Consultant certification would be advantageous.
  • The experience and ability to own the solution and provide architectural oversight throughout the project.
  • A meticulous attention to detail, strong analytical skills and a passion for problem solving.
  • Experience in scoping, planning, and presenting project plans.

What We Offer

  • Excellent market leading salary.
  • A benefit package including life assurance, pension, and healthcare.
  • A generous holiday allowance, including a day off on your birthday.
  • A flexible working policy.
  • An inclusive, supportive, and welcoming culture.
  • Challenging projects at the forefront of developing technologies.
  • A personalized development plan, including practical project experience alongside continuing supported professional certification.

How to Apply

If you are a motivated and experienced Salesforce Field Service Consultant looking for a new challenge, please contact david.owen@alscient.com attaching your CV.



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