Hospitality Service Manager
6 days ago
Job Description:
The Conference Host is a key member of our hospitality team, responsible for delivering exceptional service to our clients and guests. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively under pressure and manage multiple tasks.
Responsibilities:
- Host conferences, meetings, and events at our venue, ensuring that all aspects of the service meet the highest standards of excellence.
- Provide exceptional customer service to our clients and guests, responding to their needs and resolving any issues promptly.
- Manage room setups, logistics, and other event-related activities, ensuring that everything runs smoothly and efficiently.
- Maintain a clean and organized workspace, adhering to health and safety regulations and best practices.
- Collaborate with colleagues to achieve shared goals and objectives, contributing to a positive and productive team environment.
Requirements:
- 2+ years of experience in hospitality, event management, or customer service.
- Degree in hospitality, event management, or a related field.
- Excellent communication and interpersonal skills.
- Ability to work effectively under pressure and manage multiple tasks.
- Proactive approach to problem-solving and a strong sense of responsibility.
What We Offer:
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- Chance to work with a dynamic and supportive team.
- Opportunities for career growth and advancement.
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