Luxury Retail Sales Professional

2 weeks ago


Notting Hill Gate, Greater London, United Kingdom C2 Recruitment Full time
About the Role:

We are seeking an experienced Sales Consultant to join our prestigious luxury retailer in Notting Hill. As a Sales Consultant, you will play a key role in providing a world-class shopping experience to every customer.

Your responsibilities will include offering tailored customer service, listening to clients to understand their needs, and assisting with all areas of the boutique's operations. You'll work closely with the team to ensure smooth management of stock delivery, visual merchandising, and handling customer enquiries via phone, email, and social media.

Key Responsibilities:

  • Deliver outstanding customer service across all communication channels.
  • Confidently engage and build relationships with high-status clients, understanding and fulfilling their needs.
  • Ensure smooth and accurate execution of all operational processes, from stock management to order processing.
  • Be a passionate brand ambassador, ensuring customers feel excited about their shopping experience and the brand's story.

About You:

  • Proven experience as a Sales Consultant, Sales Associate, or Sales Advisor in luxury retail.
  • Excellent interpersonal and communication skills, with the ability to connect with a wide range of clients.
  • Enthusiastic, self-motivated, and passionate about luxury products and customer service.
  • Strong team player with the ability to work independently using your initiative when needed.

What We Offer:

  • Competitive salary of £24,000 - £28,000 plus bonus and benefits.
  • Additional holiday on your birthday.
  • Staff discounts and a jewellery allowance every 6 months.
  • Private healthcare after 5 years of service.
  • Discretionary 6-month bonus scheme.
  • Company sick pay scheme.
  • No work on Boxing Day to spend time with family.
  • Optional pension scheme.

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