Patient Feedback Collector

3 weeks ago


Colchester, Essex, United Kingdom Volunteer Centre Harlow Full time

Discharge Feedback Initiative

We are seeking diligent and communicative individuals to participate in our discharge feedback initiative. As a key member of our team, you will play a vital role in collecting valuable insights from patients, allowing us to continually improve our service.

In this role, you will work independently with minimal supervision, visiting wards to speak with patients who are due to be discharged. Your excellent communication skills will enable you to effectively interact with staff and patients, gathering essential feedback for our ongoing improvement efforts.

Key Responsibilities:
  • Visit wards to collect feedback from patients on their discharge experience
  • Communicate effectively with staff and patients to gather valuable insights
  • Work independently with minimal supervision, making decisions as needed
  • Provide input on how to improve patient care and services
Benefits:
  • Expenses reimbursed for travel up to 30 miles round trip
  • Free car parking while on site
  • Ongoing support and training provided
  • Volunteers covered by insurance
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work independently with minimal supervision
  • Comfortable working in a hospital environment
Availability:

This opportunity is available in Uttlesford, requiring a minimum commitment of 2 hours per week. The estimated salary for this role is £10-12 per hour, based on individual circumstances.



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