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Day Concierge

2 months ago


London, Greater London, United Kingdom Rendall & Rittner Full time

About Us

Rendall & Rittner is a reputable, award-winning, and accredited residential leasehold property management company that delivers exceptional service to our clients and lessees nationwide.

We are a company that values hard work, acknowledges and rewards our employees, nurtures development, supports our values, and celebrates success.

Your Working Environment

This role will be based at an exclusive development located on the South Bank of the River Thames, offering a unique and desirable work environment.

The development features 374 residential homes and provides various amenities, including a 24-hour concierge, a gym, residents' spa, theatre, and restaurants.

What Makes a Successful Ambassador?

  • You will be a leader who prioritizes creating a positive and safe environment for residents, guests, and your team.
  • You will be an expert in customer service, using this skill to lead, engage, and inspire others.
  • You will be proactive in driving the performance of the development.
  • You will effectively handle feedback and act as the main point of contact for all queries.
  • You will support your team, build strong working relationships with residents, guests, and external contractors, and contribute to a unified working environment.
  • You will have experience in delivering excellent customer service, managing complaints, working safely, and working in a team environment.

Working with Rendall & Rittner

As a Residential Property Management Ambassador, you will have access to career development opportunities, including fully funded training programs.

You will also enjoy exclusive benefits, such as savings on entertainment, travel, shopping, restaurants, and health and fitness, as well as a competitive salary and discretionary bonuses.

Additionally, you will receive a team uniform, 19 days of holiday plus national holiday days, an employee referral scheme, enrollment in the Rendall & Rittner Pension scheme, and access to an Employee Assistance Program (EAP) for support with family, health, money, and work matters.