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Technical Support Specialist
2 months ago
Job Summary:
Just IT Recruitment is seeking a highly skilled and motivated Technical Support Specialist to join our team as a Desk Side Support Engineer. As a key member of our Workplace Service Centre, you will provide 1st line technical support to our colleagues, ensuring that workplace problems are resolved quickly and efficiently.
Key Responsibilities:
- Provide a single point of contact for internal colleagues reporting IT-related incidents.
- Diagnose and resolve technical issues at the first level to minimize downtime for colleagues.
- Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
- Excellent ability to troubleshoot and problem solve.
Requirements:
- Living in the West Midlands.
- Be employed, self-employed, career changers, returners to work or unemployed within the last 12 months.
- Have access to a reliable internet connection with a PC/Laptop.
- Have the right to live and work in the UK.
What We Offer:
- An inclusive workplace.
- Excellent package: solid basic and company benefits.
- Hybrid working in line with role requirements.
- Career development and life-long learning opportunities.