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Store Manager
2 months ago
Job Summary:
We are seeking a highly motivated and experienced Store/Retail/Counter Manager to lead our team of Sales Associates and drive sales, customer service, and operational excellence in our prestige beauty stores. The ideal candidate will have a proven track record of leadership, coaching, and business management skills in a fast-paced retail environment.
Key Responsibilities:
- Develop and execute business plans to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
- Lead a high-performing team to achieve sales and customer service targets, and provide coaching and development opportunities to ensure team members reach their full potential.
- Manage store operations, including inventory, facilities, and cash reconciliation, to ensure a seamless customer experience.
- Collaborate with cross-functional teams to drive business growth and implement effective marketing strategies.
- Stay up-to-date with industry trends and competitor activity to inform business decisions and drive innovation.
Requirements:
- Proven retail management experience, preferably in the cosmetics industry.
- Ability to provide inspirational, authentic, and personalized customer service.
- Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
- Experience with retail point-of-sale software and Microsoft Office.
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
What We Offer:
Clinique offers a competitive remuneration and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced retail leader looking for a new challenge, please apply for this exciting opportunity to join our team and drive business success in the prestige beauty industry.
