Field Service Manager
3 weeks ago
We are seeking a highly skilled and experienced Field Service Manager to join our team at Crown Lift Trucks Ltd. As a Field Service Manager, you will be responsible for managing a team of service engineers and ensuring the delivery of high-quality services to our customers.
Key Responsibilities:
- Manage and motivate a team of service engineers to ensure the delivery of excellent customer service.
- Develop and implement effective service strategies to meet customer needs and improve service efficiency.
- Monitor and analyze service performance data to identify areas for improvement and implement changes as necessary.
- Collaborate with other departments to ensure seamless service delivery and customer satisfaction.
- Ensure compliance with company policies and procedures, as well as relevant industry regulations.
Requirements:
- Proven experience in a field service management role, preferably in the material handling industry.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to analyze data and make informed decisions to drive service improvement.
- Knowledge of industry regulations and standards, with the ability to ensure compliance.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A dynamic and supportive work environment.
- The chance to work with a leading company in the material handling industry.
How to Apply:
If you are a motivated and experienced Field Service Manager looking for a new challenge, please submit your application, including your CV and a cover letter, to our website at www.crown.com.
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