Field Service Manager

3 weeks ago


Basingstoke, Hampshire, United Kingdom Crown Lift Trucks Ltd Full time
Job Description

We are seeking a highly skilled and experienced Field Service Manager to join our team at Crown Lift Trucks Ltd. As a Field Service Manager, you will be responsible for managing a team of service engineers and ensuring the delivery of high-quality services to our customers.

Key Responsibilities:

  • Manage and motivate a team of service engineers to ensure the delivery of excellent customer service.
  • Develop and implement effective service strategies to meet customer needs and improve service efficiency.
  • Monitor and analyze service performance data to identify areas for improvement and implement changes as necessary.
  • Collaborate with other departments to ensure seamless service delivery and customer satisfaction.
  • Ensure compliance with company policies and procedures, as well as relevant industry regulations.

Requirements:

  • Proven experience in a field service management role, preferably in the material handling industry.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to analyze data and make informed decisions to drive service improvement.
  • Knowledge of industry regulations and standards, with the ability to ensure compliance.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A dynamic and supportive work environment.
  • The chance to work with a leading company in the material handling industry.

How to Apply:

If you are a motivated and experienced Field Service Manager looking for a new challenge, please submit your application, including your CV and a cover letter, to our website at www.crown.com.


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