Technical Service Associate

6 days ago


Ashford, Kent, United Kingdom ardo Full time
About the Role

We are seeking a highly skilled Technical Service Associate to join our team at Ardo UK. As a key member of our technical service department, you will play a critical role in maintaining and developing relationships with our customers and suppliers. Your primary responsibility will be to provide technical support to internal and external customers, ensuring that their needs are met in a timely and efficient manner.

In this role, you will be responsible for providing technical assistance to internal and external customers, including responding to technical enquiries, handling and resolving customer complaints, and conducting internal audits. You will also be required to work closely with the site HACCP team to ensure compliance with quality and safety standards, and to support the Technical Manager during customer audits.

To succeed in this position, you will need to have a minimum of 3 years' experience in the Food Manufacturing Industry, along with Food Safety training and HACCP Level 3 certification. You must also possess excellent communication skills, both written and verbal, as well as the ability to work independently and as part of a team.

The salary for this position is £35,000 - £45,000 per annum, depending on experience. This is a fantastic opportunity for a motivated and experienced individual to join our team and contribute to our success.

Benefits
  • 21 Days Annual Leave + UK Bank Holidays.
  • Pension - 5% employer contributions.
  • Medicash.


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