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Professional Support Specialist
3 weeks ago
beBee Professionals, a leading organization in Coventry, seeks a skilled and results-driven Professional Support Specialist to drive customer satisfaction.
About the JobThis pivotal role demands a strong communicator who can effectively handle customer inquiries, resolve issues promptly, and provide seamless support. The chosen candidate will have prior experience in a customer service environment, with excellent problem-solving and interpersonal skills.
The position comes with a salary range of £22,000 - £28,000 per year, along with a comprehensive benefits package, which includes a pension scheme, health insurance, and professional development opportunities. We strive to foster a supportive work environment that encourages growth and success.
Key Responsibilities- Offer precise product and service information to customers through various channels.
- Efficiently address and resolve customer complaints.
- Process client orders and manage their account details.
- Record customer interactions and follow-up actions.
If you're dedicated to delivering exceptional customer experiences and eager to join a forward-thinking organization, we invite you to apply with your resume.
