Commercial Insurance Manager

3 days ago


Cheltenham, Gloucestershire, United Kingdom VoiceWorks Full time

Commercial Insurance Manager

About the Role:

We are seeking a skilled Commercial Insurance Manager to join our dynamic team. The successful candidate will be responsible for maintaining accurate documentation, managing client accounts, and driving growth while ensuring exceptional customer service.

Responsibilities:

  • Maintain accurate, compliant documentation and databases
  • Follow procedures to ensure effective scheme management
  • Handle day-to-day queries from clients and insurers
  • Manage claims, liaising with all parties to achieve the best outcomes for clients
  • Develop knowledge of a full suite of commercial products and employee benefits
  • Build strong relationships with insurers
  • Present client solutions to market
  • Advise clients on their insurance needs, ensuring all recommendations are aligned with their demands
  • Provide excellent customer service, taking ultimate responsibility for your clients
  • Attend meetings and training sessions as required
  • Opportunity for progression to Account Executive
About You:
  • Minimum of two years' insurance experience with a focus on customer service
  • Cert CII qualification (advantageous)
  • Strong IT skills; SSP system experience is a plus
  • Excellent organisational and time management skills
  • Strong relationship-building and communication abilities
  • Self-motivated, proactive, and dependable
What We Offer:
  • Flexible working arrangements
  • Private medical cover
  • 4x Death in service cover
  • 104 weeks permanent health cover
  • 5% pension contribution (initially)
  • Attending our event socials, shooting, sailing, dining

The salary for this role is approximately £38,500 - £40,000 per annum, depending on experience, making it an attractive opportunity for those looking to advance their careers in commercial insurance management.



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