Senior Aftercare Specialist

2 days ago


Leeds, Leeds, United Kingdom GMI Construction Group PLC Full time
Job Overview

GMI Construction Group PLC is seeking a skilled Aftercare Coordinator to join our team in Leeds.

We offer a competitive salary of £45,000 - £55,000 per annum.

Key Responsibilities
  • Implement and enforce company policies and procedures within the Aftercare department.
  • Monitor and track defects periods for projects, coordinating responses at end of rectification periods.
  • Address defects notifications within timescales specified in project contractual documentation.
  • Manage and minimize cost of defect rectification, recovering costs from relevant parties when necessary.
  • Identify recurring defects and poorly performing subcontractors, escalating issues within the business for intervention.
  • Compile information for management reports and dashboards on Aftercare performance.
  • Conduct familiarization visits to projects prior to completion and handover.
  • Liaise with out-of-hours service providers as required.
Requirements
  • Prior experience in Aftercare coordination within a construction environment.
  • Good understanding of construction terminology and ability to deal with defects on various building types across sectors.
  • Knowledge of common defects and issues arising on completed projects.
  • Able to interpret technical documentation and deal with client-related issues.
  • Willingness to travel as needed.

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