Senior Aftercare Specialist
2 days ago
GMI Construction Group PLC is seeking a skilled Aftercare Coordinator to join our team in Leeds.
We offer a competitive salary of £45,000 - £55,000 per annum.
Key Responsibilities- Implement and enforce company policies and procedures within the Aftercare department.
- Monitor and track defects periods for projects, coordinating responses at end of rectification periods.
- Address defects notifications within timescales specified in project contractual documentation.
- Manage and minimize cost of defect rectification, recovering costs from relevant parties when necessary.
- Identify recurring defects and poorly performing subcontractors, escalating issues within the business for intervention.
- Compile information for management reports and dashboards on Aftercare performance.
- Conduct familiarization visits to projects prior to completion and handover.
- Liaise with out-of-hours service providers as required.
- Prior experience in Aftercare coordination within a construction environment.
- Good understanding of construction terminology and ability to deal with defects on various building types across sectors.
- Knowledge of common defects and issues arising on completed projects.
- Able to interpret technical documentation and deal with client-related issues.
- Willingness to travel as needed.
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