Retail Support Specialist
3 weeks ago
Job Overview
We are seeking an exceptional individual to join our store team as a Store Customer Service Associate. As an Optical Assistant, you will be responsible for providing top-notch customer service, supporting the sales team, and ensuring that all customer interactions are positive and memorable.
Salary and Benefits
The successful candidate will receive a salary of £21,000 - £23,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including flexible working hours, job share options, and opportunities for career development through our 'Step Into Optics' programme.
Your Responsibilities
As a Retail Support Specialist, your key responsibilities will include:
- Assisting customers with their eyewear needs
- Providing aftercare advice and guidance
- Ensuring accurate dispensing of prescriptions
Requirements
To succeed in this role, you should have a passion for customer care, a desire to learn, and previous experience in retail or a clinical environment would be beneficial but not essential.
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