Information Technology Specialist

1 month ago

Stornoway, United Kingdom Comhairle Nan Eilean Siar Full time
Job Summary

We are seeking two Technical Support Analysts to provide network support, firewall and security support, server and desktop support, voice and mobile support, and to provide advice to users and potential users of ICT systems within the Comhairle.

Key Responsibilities:

  1. Provide network support, including firewall and security support, server and desktop support, and voice and mobile support.
  2. Offer advice to users and potential users of ICT systems within the Comhairle.
  3. Undertake new projects as directed by the IT Team Leader.

Requirements:

  • Extensive knowledge of computer network system protocols, network management practices and procedures, hardware installation and support.
  • Knowledge of the installation of and troubleshooting procedures for Microsoft OS's and applications at both desktop and server level.
  • Proven practical experience in a formal technical support environment with practical experience of installation, setup and administration of Active Directory, Exchange and IIS.
  • Practical experience of Firewall security, network security and TCP/IP.

Salary for the above post is inclusive of Distant Islands Allowance. Appointment to the post will be on the first point of grade with annual incremental progression.

Please see attached 'Job Description & Person Specification' for further information.

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