Retail Supervisor

1 month ago

Edinburgh, Edinburgh, United Kingdom JD Sports Full time
Job Title: Floor Manager

Join JD Sports, a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms, as a Floor Manager. As part of our in-store team, you will provide visual support to the store, engaging customers by creative product placement and utilizing the latest fashion trends.

Key Responsibilities:
  • Provide customers with excellent levels of customer service.
  • Deal with customer complaints and inquiries, providing the best possible outcome.
  • Ensure the personal appearance of sales team is in line with company guidelines.
  • Have an understanding of the customer service measuring program.
Requirements:
  • Retail supervisor experience would be advantageous.
  • Excellent time management skills.
  • Strong verbal and written communication skills.
  • IT skills - Microsoft Outlook, Word, and Excel.
What We Offer:
  • Incremental holiday allowance.
  • Staff discount on JD Group and other brands within the organization.
  • Pension scheme - depending on level of role.
  • Personal development opportunities to learn and develop at work.

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