Automotive Sales Professional

3 weeks ago


Norwich, Norfolk, United Kingdom Group 1 Automotive Full time

Customer-Focused Car Sales Executive

We are seeking an experienced Automotive Sales Professional to join our team at Norwich BMW. As a Sales Executive, you will be responsible for delivering exceptional customer experiences, achieving sales targets, and building strong relationships with our valued customers.

About the Role:

  • Salary: Competitive salary + OTE (On Target Earnings)
  • Hours: 45 hours full-time
  • Location: Norwich BMW

Your Key Responsibilities:

  • Guide customers through a seamless buying experience, from initial welcome to handover
  • Actively prospect for new customers and maintain a comprehensive enquiry database
  • Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
  • Recommend suitable add-on products that align with customer needs and preferences
  • Ensure effective use of customer enquiry management systems for optimal tracking and follow-up
  • Deliver outstanding customer service that fosters loyalty and encourages referrals

About You:

  • Previous experience in a sales or customer service role, demonstrating ability to achieve targets and build relationships
  • Ability to deliver first-class customer service with energy and enthusiasm
  • Genuine interest in helping customers and contributing to team success
  • Strong organisational skills with ability to meet deadlines, excellent attention to detail
  • Exceptional listening and communication skills, focused on understanding customer needs
  • Must hold a Full UK driving licence

Benefits:

  • 33 days annual leave, including bank holidays, rising with length of service
  • Retail discounts saving money every day
  • Gym discounts, cash healthcare plans, cycle-to-work scheme
  • Car discounts for new and used purchases and servicing
  • Flexible pension scheme supporting financial future
  • Family-friendly policies allowing more time with loved ones
  • Wellbeing programme supporting you and your family
  • Internal colleague recognition system celebrating achievements
  • Community volunteering day

We Value Diversity:

We believe it strengthens our team and encourage applications from enthusiastic individuals eager to learn.

About Group 1 Automotive:

Group 1 Automotive is on an exciting growth journey, home to over 7000 colleagues dedicated to exceptional customer service, with 114 dealerships in the UK representing 21 brands at the forefront of automotive retail.



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