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Holiday Sales Representative

2 months ago


London, Greater London, United Kingdom Squires Garden Centres Full time
About the Role

Squires Garden Centres is seeking a highly motivated and customer-focused individual to join our team as a Holiday Sales Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities
  • Customer Service: Ensure all customers are greeted and offered assistance, handle customer queries courteously and efficiently, and identify customer needs through interaction.
  • Merchandising and Housekeeping: Establish and maintain excellent standards of merchandising and housekeeping in accordance with company guidelines.
  • Teamwork: Work closely with the Garden Centre Manager to help the business succeed and contribute to a positive and productive team environment.
Requirements
  • Excellent Communication Skills: Possess good friendly manner and good interpersonal skills.
  • Adaptability: Be willing to learn and adapt to new situations.
  • Availability: Be available to work every Saturday 12:00-16:00.
Benefits
  • Employee Discounts: Enjoy 50% discount in Restaurants and 20% discount in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service.
  • Holiday Entitlement: Receive 5.6 weeks of holiday on joining, increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service.
  • Bonus Scheme: Participate in a non-contractual bonus scheme at Christmas, based on the profit of the company in any financial year.
  • Pension Plan: Join a Defined Contribution Pension Plan.
  • Attendance Reward: Receive a day's holiday (pro-rata) after one year's service with 100% attendance.
  • M.A.D Scheme: Participate in a reward scheme for team members who make a difference to our business through outstanding customer service.
  • Learning and Development: Enjoy a wealth of learning opportunities.
  • Birthday Leave: Take the morning off on your birthday after 6 months' service.
  • Cycle2work Scheme: Participate in a government initiative offering a 25% to 39% saving on new cycling equipment after one year's service.
  • Child's First Day at School: Take the morning off on your child's first day of school after one year's service.
  • RHS Membership or Tree/Shrub: Choose either one tree or shrub to plant each year after one year's service.
  • Employee Assistance Programme: Join an Employee Assistance Programme after two years' service.
  • Retirement Benefits: Receive reduced contracted hours by a fifth after 15 years' service.
  • Free Parking: Enjoy free parking in designated areas on our site.