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Senior College Services Advisor

2 months ago


London, Greater London, United Kingdom Kaplan International Languages Full time

Job Summary

Kaplan International College London is seeking a highly skilled and dedicated Senior College Services Advisor to join our team. As a key member of our Welfare team, you will play a vital role in supporting and monitoring students with welfare concerns, under-18 students, and students with mental health needs or medical needs.

Key Responsibilities

  • Support and monitor students with welfare concerns, under-18 students, and students with mental health needs or medical needs.
  • Create Student Support Plans for students with special learning needs.
  • Work collaboratively with colleagues to achieve goals and objectives.
  • Provide excellent customer service skills and encourage this in others.
  • Develop and maintain strong relationships with students, colleagues, and external agencies.

Requirements

  • High level of verbal and written communication skills.
  • Strong interest in working in education and in particular with international students.
  • Experience in supporting students and working in a team environment.
  • Confident with IT, particularly Microsoft Excel.
  • Excellent organisational skills and ability to manage time effectively.
  • Willingness to work flexibly and take initiative.
  • Strong commitment to Equality, Diversity and Inclusion.

About Us

Kaplan International College London is a vibrant university pathways college where students from over 80 countries come to prepare for entry onto undergraduate or postgraduate courses at one of our 7 prestigious university partners. Our college is located next to Borough Market, two minutes from London Bridge station, offering fantastic views across the Thames to the City of London.

What We Offer

  • Competitive salary and career progression opportunities.
  • Comprehensive benefits package, including 28 days annual leave, Big discounts on Kaplan courses, and Company pension contributions.
  • 24/7 confidential helpline providing counselling and other support services.