Service and UX Design Expert

2 days ago


London, Greater London, United Kingdom Anson McCade Full time
Company Overview

Anson McCade is a leading company in the service and UX design industry, committed to delivering exceptional user experiences.


Salary

The estimated salary for this role is £87,500 per annum, inclusive of a 15% bonus and comprehensive benefits package.


Job Description

We are seeking an experienced Service and UX Designer to join our dynamic team. The successful candidate will have a proven track record of designing innovative solutions that meet business and design standards.


Key Responsibilities
  • Conduct ethnographic and human-centered research to gather insights and inform design decisions.
  • Develop detailed user journeys, service blueprints, and system maps to visualise complex systems.
  • Collaborate with cross-departmental teams to deliver high-quality work that meets design and business standards.
  • Presentation skills: effectively articulate design intent to project teams and stakeholders.

Requirements
  • 1-3 years of experience in service and UX design, demonstrating hands-on expertise.
  • Strong presentation abilities and proficient in designing, scoping, and conducting ethnographic and human-centered research processes.
  • Ability to disrupt and influence design direction while discerning the right moments to push back.
  • Business fluent in English, both oral and written.

Benefits
  • Competitive salary: £87,500 per annum, inclusive of a 15% bonus.
  • Comprehensive benefits package.
  • Opportunities for professional growth and development.

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