Airport Operations Specialist

2 months ago


East Kilbride, United Kingdom British Airways Full time
Job Description

Job Title: Airport Operations Specialist

Job Summary:

We are seeking a highly motivated and organized Airport Operations Specialist to join our team at Heathrow Airport. As a key member of our Ground Operations team, you will play a vital role in ensuring the smooth operation of our airport facilities and providing exceptional customer service to our passengers.

Key Responsibilities:

  • Prepare aircraft for arrival and departure, ensuring all necessary documentation and equipment are in place.
  • Load and unload customer baggage, cargo, and approved items onto the aircraft, adhering to safety protocols and regulations.
  • Deliver customer baggage to designated collection/drop-off points, ensuring timely and efficient service.
  • Undertake airside logistics activities, including safety checks and reporting any issues that may impact flight operations.
  • Work in line with our Standard Operating Procedures, prioritizing safety and flight punctuality.
  • Identify opportunities for continuous improvement and contribute to maintaining a safe, secure, and effective customer baggage operation at LHR.

Requirements:

  • A Full manual UK driving licence, with at least 12 months of driving experience and no more than 3 points.
  • Unrestricted right to live and work in the UK.
  • Ability to acquire and retain an airside ID.
  • Physical fitness to handle manual tasks, including lifting items up to 32kg.
  • Good interpersonal skills.
  • Resilience to handle outdoor shift work in varying weather conditions.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression within the company.
  • A dynamic and supportive work environment.
  • Access to staff travel benefits, including discounted airfares and standby tickets.

About Us:

British Airways is a leading global airline, committed to providing exceptional customer service and ensuring the safety and security of our passengers. We are proud to be a part of the International Airlines Group (IAG) and operate a fleet of modern aircraft, serving destinations worldwide.



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