Senior Operations Manager

2 days ago


Forest Row, United Kingdom The Scout Association Full time

**The Scout Association: A Home for Adventure**

We are seeking an experienced professional to join our team as the Deputy Centre Manager at Broadstone Warren.

Salary: £27,726 per annum, Band D, Level 3

The successful candidate will be responsible for assisting in the line management of a dedicated team of staff, residential volunteers, and service crew volunteers. They will also support the management of daily operations, ensuring that the centre's activities are delivered safely and effectively.

As a key member of our team, you will have a proven track record of leading and managing teams in an operational environment. You will have a strong understanding of the value and impact of informal education, particularly in outdoor settings.

Key Responsibilities:

  • Assist in the line management of a dedicated team of staff, residential volunteers, and service crew volunteers.
  • Support the management of daily operations, ensuring that the centre's activities are delivered safely and effectively.
  • Collaborate with the Centre Manager to lead the team.

Requirements:

  • Proven experience in leading and managing teams in an operational environment.
  • Strong understanding of the value and impact of informal education, particularly in outdoor settings.
  • Excellent leadership skills with a professional, positive, and approachable demeanour.
  • Highly organised with strong time management abilities.
  • Skilled at building effective relationships with customers, volunteers, and staff.
  • An assertive, energetic, and determined leader who motivates and inspires others.

Benefits:

  • Award-winning charity with over 400 employees across multiple locations.
  • Generous holiday entitlement, including additional days at Christmas.
  • Flexible working arrangements to support diverse needs and lifestyles.
  • Double matching pension up to 10% of gross salary.
  • Family-friendly employer with generous family leave.
  • Learning and development opportunities via our internal learning hub.


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